LEGAL NOTICE

Website ownership

This website is owned by Aneto Global Solutions SL, with registered office in Spain and tax identification number B21625470. You can contact us by email at info@grupoaneto.com or by telephone on 604809525.

Accessing and using the website confers the status of user and implies full and unreserved acceptance of this Legal Notice.

Purpose

Through this website, Aneto Global Solutions SL offers repair services for GPS collars for hunting dogs, locator controls and other related devices, as well as the sale of new collars, controls, spare parts (batteries, antennas, etc.) and products related to hunting.

Intellectual property

All content on the website (text, images, logos, trademarks, designs, etc.) is the property of Aneto Global Solutions SL or authorised third parties. Its reproduction, distribution, public communication or transformation without the express authorisation of the owner is strictly prohibited.

Liability

Aneto Global Solutions SL is not responsible for:

Any misuse of the website by users.
System interruptions or failures due to causes beyond the company's control.
The existence of viruses or harmful programmes introduced by third parties.

Links

This website may include links to third-party websites. Aneto Global Solutions SL is not responsible for the content, operation or security of these websites.

Applicable legislation

This Legal Notice is governed by Spanish law. For any dispute arising from the use of the website, the parties shall submit to the courts and tribunals of the user's domicile.

TERMS OF USE

The use of the services of Aneto Global Solutions SL implies acceptance of the following conditions:

1. Repair Services

1.1. Shipments from Spain and Portugal

The service includes collection of the package, assessment/quote, repair and return of the product to the customer.
Shipping costs for repairs are urgent and insured, with a fixed cost of:
- €10 for one-way shipping.
- €10 for return shipping.
These prices apply to Spain and Portugal.

1.2. Shipments from other European countries

The customer must send the package to our facilities at their own expense, assuming the cost of one-way shipping.
Once received, Aneto Global Solutions SL will provide a quote and, upon acceptance, carry out the repair.
The return shipping costs to the customer's country are an additional £15 on top of the repair price.

1.3. Recurring or failed repairs

If, after a repair, the device fails again due to an error attributable to our intervention, Aneto Global Solutions SL will cover all necessary shipping costs.
If the fault is not related to the previous repair, the costs will be borne by the customer.

2. Terms and conditions of sale

Shipping costs for purchases are €7 for Spain and Portugal.
Orders over £100 qualify for free shipping (Spain and Portugal).
For international shipments, the cost will be calculated according to the destination (please enquire in advance).

2.1. Free trial and returns on sales

All sales include a one-week trial period from receipt of the product.

If the customer is not satisfied, they may request a refund under the following conditions:

The customer must return the product in perfect condition.
The shipping costs for the return (both ways) are €15 in total, which will be borne by the customer.
The refund will be made once the goods have been received and their condition verified.

3. Acceptance of Quotes

In order to begin any repair, it is essential that the customer accepts the quote sent by Aneto Global Solutions SL.

Failure to respond within 30 days may be considered a waiver of the service, and the product may be returned upon payment of the corresponding shipping costs.

4. General Conditions of Use of the Website

The user agrees to use the website in a correct and lawful manner.
It is prohibited to manipulate the content of the site, its code or attempt to access private sections without authorisation.
The information displayed (prices, availability, services) may be updated without prior notice.

5. Data Protection

The processing of personal data is regulated by our Privacy Policy, available on this website.

The data provided by the customer will be used exclusively to manage orders, repairs and communications related to the services contracted.

6. Guarantees

Repairs are covered by a warranty, limited to defects arising from the repair process itself.
This warranty does not cover damage due to misuse, impact, moisture, natural wear and tear or external modifications to the device.

7. Applicable legislation

These conditions are governed by Spanish law. In the event of a dispute, both parties may resort to the competent courts of the user's place of residence.